QRBay Support - Frequently Asked Questions

Open the QRBay app and point the camera at the QR code you want to scan. The app will automatically recognize and scan the code. Make sure the QR code is well-lit and not obscured.

After scanning the product barcode with QRBay, you can use the quick lookup feature to find product information and prices on Google, Bing, or Amazon. Simply press the "Lookup" button to search for information quickly and accurately.

QRBay supports a variety of formats including: QRCode, Code 39, Code 93, Code 128, EAN-8, EAN-13, UPC-A, UPC-E, ITF, Data Matrix, AZTec, PDF 417, and Codabar.

Make sure the code being scanned is well-lit and not blurry. Check if the camera is functioning properly. Sometimes, damaged or invalid barcodes may also cause issues.

After scanning a code, you can save the result to the app's library or share it directly via email, messages, or other social media apps. The share feature can be found in the top right corner of the scan result screen.

Yes, QRBay supports scanning QR codes and barcodes even without an internet connection. However, to access the online content linked to the code, you will need an internet connection.

QRBay can be used in the classroom to create and scan QR codes for assignments, reference materials, and online quizzes. Teachers can create QR codes for learning links, and students can scan to access them quickly. This helps optimize time and creates excitement in learning.

QRBay is committed to protecting user privacy. The app does not collect or store any personal data without your consent. Scan data is stored only on your device unless you choose to share it externally.

You can update the QRBay app through your device's app store (Google Play Store for Android and App Store for iOS). We recommend keeping the app updated to the latest version to enjoy the latest features and improvements.

QRBay supports multiple languages to serve global users. You can change the language in your device's settings to suit your needs.

QRBay supports up to 18 languages, including: English, Vietnamese, Indonesian, Chinese, Thai, Korean, Japanese, French, German, Spanish, Polish, Turkish, Russian, Portuguese, Italian, Dutch, Arabic, and Hindi.

Yes, QRBay allows users to create QR codes from text, URLs, contact information, and more. Simply select the type of code you want to create, enter the necessary information, and QRBay will generate the QR code for you to use or share.

QRBay allows you to scan QR codes directly from your device's photo gallery. Select the "Scan from Gallery" option in the app and choose the image containing the QR code you want to scan.

Yes, QRBay provides the functionality to create QR codes and barcodes with customizable designs and information. You can enter the content you want to encode and choose to customize the design to your liking.

The QRBay app keeps a record of your scan and code creation history so you can easily access and manage it. You can find the history in the "History" section of the app and perform actions like viewing, sharing, or deleting.

You can easily share scanned or created QR codes on social media platforms like Facebook, Twitter, Instagram, and more with just a few taps. The share feature is available in the QR code detail section.

With QRBay's batch scanning feature, you can scan multiple QR codes and barcodes at once, saving time and increasing efficiency. Select the batch scanning mode and point the camera at the codes to start scanning.

QRBay allows you to export scanned data in formats such as CSV, text, or image for easy analysis and sharing. The export data option is available in the app's scan history section.

If you have any questions or need further support, please contact us via email or Facebook: